The in-market experimentation with iterative, lean service-design based methods by different users will secure that virtually any person can use the mICF frontend system. The mICF backend system will enable amalgamation of data to help strengthen integrated care systems by providing data to facilitate person-centred decision-making and goal setting in interprofessional care processes.
The goal of WP3 is to specify and create the technical service design and implementation for the minimum viable product (MVP) service platform, including the mobile solution on selected terminals as well as the backend solution for integrated care by applying lean, agile, iterative and continuous, interactive person-centred service design methods. For that, Service Design Toolkit and lean UX methods will be used and also includes the design and implementation of the Big Data and computer modelling platform that will be used to process and analyse ICF assessment data.
Figure 1. The iterative nature of the design are illustrated between work packages 2, 3, and 4
Figure 2. High-level ICT architecture and data flow
The objectives for this main phases of (technical) design process are:
- Learning: learn the user needs based on tests and feedback.
- Creating: collaborative ideation and creation of solutions that support findings.
- Testing: test/experiment the solutions in a relevant way and collect/analyse feedback.
These phases are repeated in iterative cycles during which the system will be incrementally build.
The rapid prototyping (Creating) of the mICF app was initiated by a service design workshop along with lean and agile software creation. In this process, experiences and best practices of one of Finland’s Strategic Centres for Science, Technology and Innovation – the Need for Speed (N4S) program – is applied.
The methodologies of system testing (Testing) are used in the rapid, iterative mock-up prototyping for creating the nationally localised MVP’s, which are to be designed in close collaboration with real patients and professional care in WP4.
As an outcome, this work package will result in the nationally scalable and localised, easy to use mobile ICF solution and backend platform (MVP) that has been iteratively designed, tested, and documented with real patients and integrated care workers.